Customer Support Service

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Direct Inquiry >
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FAQ
Read frequently asked questions.
Remote Support >
We provide online remote support.

FAQ

  • A. Yes, SensMail Cloud provides powerful spam-blocking features. Users can choose from three spam filtering levels: High / Medium / No Blocking. Each level applies different spam filtering rules. For more details, please refer to the spam filtering settings in the service information.
  • A. Yes, SensMail Cloud provides powerful spam-blocking features. Users can choose from three spam filtering levels: High / Medium / No Blocking. Each level applies different spam filtering rules. For more details, please refer to the spam filtering settings in the service information.
  • A. Yes, SensMail Cloud provides powerful spam-blocking features. Users can choose from three spam filtering levels: High / Medium / No Blocking. Each level applies different spam filtering rules. For more details, please refer to the spam filtering settings in the service information.
  • A. Yes, SensMail Cloud provides powerful spam-blocking features. Users can choose from three spam filtering levels: High / Medium / No Blocking. Each level applies different spam filtering rules. For more details, please refer to the spam filtering settings in the service information.
  • A. Yes, SensMail Cloud provides powerful spam-blocking features. Users can choose from three spam filtering levels: High / Medium / No Blocking. Each level applies different spam filtering rules. For more details, please refer to the spam filtering settings in the service information.

Customer Support Process

Customer Support Services
[24/7 Customer Support System]
  • Help desk and remote support
  • 24-hour real-time failure report/inquiry and follow-up
  • Support hotline for assistance with emergency situation
  • Troubleshooting and notification of completion / Follow-ups